Privacy policy

Introduction

At WellTap, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect information including:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely by our payment providers)
  • Order history
  • Device and browser information
  • IP address
  • Website usage data through cookies and analytics

We only collect information necessary to provide our services and improve your shopping experience.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver products and services
  • Communicate about your order
  • Respond to customer support requests
  • Improve our website and products
  • Prevent fraud and maintain website security
  • Comply with legal obligations

We do not sell your personal information to third parties.

Payment Information

Payments are processed securely by trusted third-party payment providers.

WellTap does not store your full payment card information.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Measure marketing performance
  • Provide a better shopping experience

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Third-Party Services

We may share limited information with trusted service providers, including:

  • Shipping carriers
  • Payment processors
  • Website analytics providers
  • Marketing platforms
  • Shopify and related services

These providers only receive the information necessary to perform their services.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal, accounting, and tax requirements
  • Resolve disputes
  • Prevent fraud

When your information is no longer required, it is securely deleted or anonymized where appropriate.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing
  • Withdraw consent where applicable
  • Request a copy of your personal data

To exercise these rights, please contact us using our Contact page.

Data Security

We use industry-standard security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

The latest version will always be available on this page.

Contact

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us through our Contact page.